Shipping & Returns
Orders will be despatched within 3 business days.
Please allow 1-3 business days for order(s) to be processed. Due to the fact that our products are made to order, we might take a longer time if we are experiencing higher order volumes.
You have the following courier options:
1) Standard Delivery - Letterbox (Flat Rate: $3.00*): Items will be shipped via Singpost's tracked services. A tracking number will be provided for every order.
2) Standard Delivery - Doorstep (Flat Rate: $5.00*): Items will be shipped via Speedpost Singapore. A tracking number will be provided for every order. We’d recommend customers to use this option if there are more than 3 large items/order being placed.
3) Home Delivery: We provide personal deliveries for orders $300 and above. Drop us an email at email@example.com for bulk orders.
We ship internationally and rates are calculated automatically during checkout. International shipments will either be shipped via DHL or Singapore Post's registered postage. However, do take note that we are not responsible for any taxes/custom charges that might be incurred upon arrival in the destination country.
Returns are reviewed on a case by case basis. Should you have any questions regarding returns, drop us an email at firstname.lastname@example.org for assistance.
*Currency is denoted in USD
*Prices subject to change without further notice